Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it to meet many different demands.

The Microsoft Dynamics family of business applications includes other related products such as Microsoft Dynamics AX (ERP application), Microsoft Dynamics GP, (ERP application) Microsoft Dynamics NAV (ERP application), and Microsoft Dynamics SL (ERP Application) and also Microsoft Dynamics Retail Management System; also known as Dynamics RMS. We offer powerful, integrated CRM solutions that suit your business needs. These solutions help to strengthen relationships between customers, businesses and investors. We provide:

   Developing a CRM software solution for your organization
   Re-engineering & upgrading of an existing CRM system
   Developing a CRM solution from open source CRM
   Customizing Microsoft CRM software
   Business and data analysis of your CRM system

Sales and customer retention process that is unique to their business model may include call centers, sales force automation and supply chain management etc. Our solutions are developed gradually to ensure that they meet the needs of the customers and provide efficient support to business processes. We have quality and expertise in designing, mapping and implementing best practices for CRM systems. We offer custom and market leading software applications. Benefits

   Faster response – You can quickly respond to new leads, schedule calls, make appointments and forecast results.
   Maximize productivity – You can automate many tasks, such as creating reports, writing proposals or producing email campaigns
   Increase capacity – You can manage more sales opportunities than ever before
   Build strong relationships – You can know your customers business inside out
   Close more deals – You can consistently follow your proven best practices

Some more advantages

   Added security and customization.
   Customized for your vertical market and save big money avoiding expensive solutions
   More effective reach and marketing
   Improved customer service and support
   A better stand against global competition
   Improved company communication and networking through better access to quality information