According to a leading market research firm enterprises across the globe spend almost 3/4th of their IT budgets on application maintenance and support. Loss of strategic bandwidth, lack of trained professionals, high labor costs are some of the proliferating challenges associated with managing applications internally.
Partnering with a experienced offshore partner to employ efficient application maintenance services will empower enterprise organization to not only drive reduced total cost, but also fuel operational excellence, process improvement, and efficiency.
Pinak merges its technology expertise, evolved processes, and flexible delivery models to offer a comprehensive suite of Application Maintenance Services to enterprise organizations. Based on our client’s needs and the business model, Pinak can deliver customized 24x7 support for a single application or the entire application portfolio.
At Pinak, we follow a well-established resolution process to ensure that the maintenance services enhances application stability, lower support costs and drive continuous service quality improvements.
|Approach aligned with changing industry processes|
|Conversant with technologies like Microsoft Technologies, J2EE, Java, SAP, BAAN, and several other platforms, databases, languages, software, and enterprise applications|
|Flexible processes that contour to our clients’ critical needs|
|Work experience in using open source technology|
|Successful completion many complex projects across various industry domains|
|Improved SLA response times|
|Employing various software tools to automate and accelerate different process whenever possible|